Tech Help

We are thrilled to continue our popular Tech Help program with volunteer Jeff Doughty. Jeff will meet one-on-one with patrons who need technology assistance, including: Smart phone and computer basics Email and messaging Zoom and FaceTime Social media, including Facebook and Instagram Conducting Internet searches Downloading and saving information Using library resources, including Libby and Kanopy Please call the Library at 413-637-0197 to reserve a ½ hour appointment. Please bring any necessary devices, passwords, and charging cables. This service is free and available on a first-come, first-served basis. Jeff Doughty had a long career as a software engineer, most recently with Apple and Nvidia. Jeff is now retired and resides in Lenox with his wife Carol and two Chihuahuas. He has a B.S. from Virginia Tech and a M.S. from Stanford University, both in Computer Science. Jeff has returned to college at BCC to study art and music history.