Leasing Masterclass

Event Details Suit Up! It's Time to Lease Like a Superhero! Great leasing professionals don't just fill apartments. They solve problems, build relationships, navigate challenges, and create exceptional resident experiences every day. That's what makes them superheroes in our industry. Join us for this interactive two day Leasing Masterclass designed to help leasing professionals strengthen essential skills, boost confidence, and master the art of turning prospects into residents. Through expert instruction, hands-on activities, and real-world role-playing scenarios, you'll gain practical tools you can put to work immediately. Day 1: Compliance, Service & Success Amy Bertrand: Fair Housing Learn the rules every leasing superhero must know to protect themselves, their residents, and their communities. Ericka Hargis: Creating Exceptional Resident Experiences Explore office fundamentals, relationship building, customer service strategies, and move-in gift ideas that help create loyal residents and lasting impressions. Day 2: The Leasing Success Toolkit Brandy Guthery: Leasing Fundamentals & High Impact, Low-Cost Marketing Tactics Put everything you've learned into action as you master phone skills, guest cards, objection handling, and closing techniques. Why Attend? Strengthen Fair Housing knowledge and compliance Improve communication and customer service skills Build confidence handling prospects and residents Practice real leasing situations in a supportive environment Learn from respected industry leaders Walk away with techniques you can use immediately Whether you're new to leasing or looking to sharpen your skills, this action-packed masterclass will help you develop the tools, confidence, and professionalism needed to become the leasing superhero your community needs. Cape optional. Confidence required. Share Event: email facebook linkedin Content Leaders: Amy Bertrand, Director of Training & Development Brandy Guthery, Sr Portfolio Manager Ericka Hargis, CAM, NAAEI Facilitator Pricing Members: $199 Non-Members: $299 Sponsorship: $300 Event Sponsorship availalbe CEU Credit As an approved OREA provider, this program may be applied for 8.0 CEUs towards your real estate license renewal or your NAA credential. Contact Ericka Hargis, Education Coordinator