Webinar: Smarter Records, Stronger Operations: Document Management and AI for Municipal Authorities

Across public works, decades of paper records and legacy systems make critical information difficult to find. This session shows how modern document management replaces that inefficiency with fast, secure digital access. Learn how cloud repositories, scanning, OCR, metadata, and AI-powered search improve document retrieval. See how digital forms, e-signatures, and workflow automation speed approvals and reduce manual processes. A real-world case study from Anne Arundel County Public Works highlights a successful digital transformation. Discover how the agency digitized decades of records supporting its water and wastewater operations. The project improved collaboration, compliance, and operational efficiency while reducing storage costs. Gain practical strategies for planning, implementing, and sustaining a document management program. Leave actionable ideas to save time, reduce costs, and strengthen long-term organizational knowledge. Identify how modern document management technologies—including cloud repositories, scanning, OCR, metadata, and AI-powered search—can improve access to critical municipal records. Evaluate opportunities to use digital forms, electronic signatures, and workflow automation to streamline approvals, reduce manual processes, and improve operational efficiency. Apply lessons from Anne Arundel County Public Works’ digital transformation to address challenges associated with decades of paper records and legacy systems. Develop practical strategies for planning and implementing a secure, scalable document management program that supports collaboration, compliance, and long-term records accessibility. Identify actionable ways that document management and AI can help municipal authorities save time, reduce storage and operational costs, and preserve organizational knowledge. Presenter: Vivica Williams archSCAN